Sr. Product Manager 3 is currently the SPM at PhonePe. Prior to this, they worked at Lowe's Companies, Inc. from August 2019 to July 2021 as a Senior Product Manager. There, they conceptualized and launched the company's subscription product from scratch. They also successfully scaled and expanded it for various customer segments, including various product categories. They were also responsible for outlining the 3-year roadmap with multiple facets to expand into varied subscriptions types - replenishment as well as curation. Furthermore, they managed all aspects of the product, from user research and competitive analysis to gathered data insights and defined user journeys. They also created internal and external marketing strategies to increase customer adoption and cross functional alignment with 26 teams. As a result of their efforts, the subscription product generated direct annualized benefits of recurring $XX mn revenue along with indirect annualized benefits of $ZZ mn. They also developed a 360 degree business benefit model to showcase the success of the Subscriptions product. Lastly, they thoughtfully defined the post go-live support by working with Contact Centre and Online Support teams.
The educational career for Sr. Product Manager 3 would be:
- A Master of Business Administration (M.B.A.) in Information Technology from Symbiosis Centre for Information Technology
- A Bachelor of Engineering (B.E.) in Electronics and Telecommunication from SSGMCE, Amravati University
- Higher Secondary Education in Science from Guru Nanak College of Science, Ballarpur
- Certification from EXIN in DevOps Master
- Certification from Scrum Alliance in Certified Scrum Product Owner (CSPO)
- Certification from ITIL in ITIL
They are on a team with and Product Manager 3 - PM. Their manager is Akash Singhi, Group Product Manager.
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