David Belen Espinoza

David Belen Espinoza possesses extensive experience in customer service and operations management within the travel industry. Currently serving as a GHL Senior Expert at Baam since April 2023, prior roles include Customer Service Manager at VA Locator, where oversight of the PipelinePRO team and KPI reporting were key responsibilities. Espinoza's background also features operational leadership at Fareportal and NexusTours, focusing on contact center management. As Operations B2B Manager at PriceTravel Holding, tasks included leading sales for B2C channels and implementing service agreements. Additional experience includes managing operations and training for travel agencies at GSDA and overseeing operations at Organización Italcambio, along with Sabre system administration and the establishment of a corporate travel call center. Espinoza holds a Bachelor of Technology in Industrial Relations from IUTIRLA.