Vikas Arora

Vikas Arora has a vast and diverse work experience spanning over several renowned companies. Currently, they hold the position of Chief Executive Officer at Piramal Capital & Housing Finance, where they oversee a team of 8000 employees and is responsible for various aspects of the retail sales and services business, including housing loans, MSME loans, personal loans, and used car loans. Additionally, they also head the MFI business for Piramal Finance and is involved in sales planning, network expansion, effectiveness, and sales channel partner management.

Before joining Piramal Capital & Housing Finance, Vikas held various positions at DHFL, where they played a pivotal role in steering the company through the IBC phase and ensuring smooth business continuation. Vikas served as the President and Chief Operating Officer of the Retail Business division, where they led credit underwriting, collections, branch and central operations, banking, securitization, fraud control, technical valuations, and BPR for retail home loans, mortgage, and SME loans. Prior to that, they held roles as the Executive Vice President and Head of Risk, Collections, and RCU, as well as the Senior Vice President and Head of Collections and Recoveries.

Furthermore, Vikas has worked at CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED, where they served as the National Receivables Manager and Head of Collections Strategy. Vikas also has experience at Cholamandalam DBS Finance Ltd., where they held the position of National Collections Manager and led a large organization of over 3500 collections staff.

Earlier in their career, Vikas worked at GE Money in various roles, including National Recoveries Manager, Regional Collections Manager, Project Member - Cash Card, and Collection Manager - Punjab. Vikas was responsible for managing recoveries for SBI Credit Cards portfolio, as well as collections, legal remedials, and cash card collections.

Prior to joining the financial sector, Vikas gained experience at Haldia Petrochemicals Limited as an Officer in the Finance and Accounts department.

Overall, Vikas Arora has demonstrated extensive expertise and leadership in various areas of finance, operations, risk management, and collections throughout their career.

Vikas Arora completed a short-term course on Rethinking Sales Force Effectiveness at the Indian School of Business in 2022. Prior to this, they obtained a PGDM in Finance & Systems from SYMBIOSIS INTERNATIONAL UNIVERSITY between 1996 and 1998. Their undergraduate education was at Panjab University, where they received a Bachelor of Commerce (B.Com.) degree from 1993 to 1996.