Emma Peterson

Emma Peterson, MBA, serves as the Global Director of Customer Support at PitchBook Data, leading a team of 15 customer support specialists and applying analytical skills to enhance customer experience and streamline processes. Emma’s career spans various roles in customer support, including previous positions as Director and Senior Manager, alongside a background at Macy's where Emma managed merchandise teams and sales, training over 35 associates. Academic credentials include an MBA from the University of Washington and a BA in Communication and Retail Management from Santa Clara University. Emma also possesses experience in membership services and event management from roles at Santa Clara University and Kappa Alpha Theta.