Rachel Akman

Rachel Akman is a seasoned professional with extensive experience in insights operations and customer experience management. Currently serving as the Senior Insights Operations Manager at Pixel United since May 2022, Rachel previously held the position of Customer Insights Manager at Comcast from June 2017 to May 2022, where responsibilities included leading product NPS programs and driving customer experience improvements. Prior roles include serving as Business Process Effectiveness Strategist at Comcast, Program Manager and Project Manager at 160over90, and Business Analyst at Choice Hotels International. Rachel holds a Bachelor of Science in Business Administration with a concentration in Marketing from Georgetown University McDonough School of Business.