Amardeep S Taggar has over 8 years of experience in the technical services and support industry. From 2022 to present, they have been the Technical Services Manager at Pixlee TurnTo. From 2018 to 2022, they were the Technical Support Manager at Scope AR, where they were responsible for building the support function and leading and managing the support team. From 2013 to 2018, they were a Senior Technical Support Engineer and Technical Support Engineer at Nuance Communications, where they were responsible for Level 2/Level 3 technical support, technical account management, and internal representation for technical topics.
Amardeep S Taggar has an education history that includes a Master of Engineering degree in Electrical and Computer Engineering from Concordia University, which they completed from 2010 to 2012. Amardeep S also holds a Bachelor of Technology degree in Electronics and Telecommunication from MIMIT, which they completed from 2005 to 2009. In addition, Amardeep has obtained several certifications from LinkedIn, including "The 10 Pillars of Customer Experience" (obtained in January 2023), "Leading a Customer Service Team" (obtained in April 2022), "Project Management Skills for Leaders" (obtained in April 2022), "Root Cause Analysis: Getting to the Root of Business Problems" (obtained in April 2022), "Scrum: The Basics" (obtained in April 2022), and "Customer Experience Leadership" (obtained in March 2022).
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