Marcie Kern

Marcie Kern is a seasoned professional with extensive experience in customer support and sales within the technology and security sectors. Currently serving as a Customer Support Administrator at PJM Interconnection since December 2020, Marcie has previously held positions such as Customer Care Advocate at Honeywell, where feedback on customer surveys was prioritized, and Core Commercial Sales Representative at Johnson Controls, focused on advanced business security solutions. Marcie's background also includes a role as Service Sales Representative at Oracle, where fiscal sales goals were consistently achieved, and as a Services Support Specialist at Sun Microsystems, managing various aspects of support for national corporate accounts. Marcie's education was completed at Montgomery County Community College.