Damian Szczerba

Damian Szczerba is a seasoned professional with extensive experience in customer experience operations and business development. Currently serving as a Customer Experience Operations Specialist at Vena Solutions, Damian restructured the Customer Reference Program, achieving a 20% increase in referenceable customers and drastically reducing setup times. Previous roles include Business Development Team Lead, where a team of 8 was guided to achieve significant success, and Senior Business Development Representative, contributing over $870,000 in ARR. Prior experience at Nature's Call as Strategic Operations Manager involved leading marketing strategies to boost brand awareness and customer engagement. At Fastenal Canada, roles as Senior Account Executive and Account Executive focused on nurturing client relationships and driving revenue growth. Educational credentials include a Bachelor of Arts from the University of Toronto Mississauga, along with certifications in Lean Six Sigma and Project Management Fundamentals.