Sara Norton

Sara Norton has extensive experience in client and account management, particularly within the healthcare and insurance sectors. Currently serving as an Account Coordinator at CerpassRx since June 2018, Sara manages a portfolio of clients, addresses member inquiries, and develops standard processes. Concurrently, in the role of Account Coordinator at Plano Orthopedic Sports Medicine & Spine Center, responsibilities include assisting patients with billing inquiries and ensuring accuracy in claims processing using ICD-10 and CPT standards. Earlier experience includes serving as a Client Services Specialist at The CMI Group, Inc. and as a Managed Care Coordinator at Corporate Remedies, where Sara facilitated communication between claims adjusters and healthcare providers. Sara's career began at Half Price Books, where management of online sales and customer service was a key focus. Sara holds a Bachelor of Science in Sociology from Texas Woman's University.