Alicia Strayhorn

Alicia Strayhorn has a diverse work experience spanning various industries. Alicia is currently the Director of Operations & Social Media at Playfly Sports, where they were part of the founding team that created the "This Is Sparta MSU" show. Alicia'sresponsibilities include developing business strategies, managing production operations, and handling social media for the show. Alicia created production timelines and processes, guest profiles and supporting content, and various social media accounts for the show.

Prior to their current role, Alicia worked at Rocket Mortgage as an Executive Business Strategist, where they played a key role in a $220 million digital transformation project. Alicia determined company initiatives, provided analytics, and implemented automation to improve client and team member experiences, drive revenue growth, and gain a competitive advantage. Additionally, they served as a Triple Crown Loan Underwriter, responsible for underwriting and reviewing loan documents for conventional and VA loans.

Before joining Rocket Mortgage, Alicia worked at eXp Realty as a Designer and Real Estate Agent specializing in investment properties and fix & flips. Alicia also has extensive experience at Quicken Loans, where they held various roles such as Senior Mortgage Underwriter, Director of Operations in Collateral Review and Credit Analysts, Team Leader in Underwriting and Client Communication, and Underwriter. Alicia was DE certified throughout their tenure at Quicken Loans.

Alicia's career began at Heartland Home Finance, where they worked as a Branch Manager. Overall, their work experience showcases their expertise in operations, real estate, mortgage underwriting, and business strategy.

Alicia Strayhorn holds a Bachelor of Arts degree in Journalism from Michigan State University, with a minor in Political Science. Alicia obtained their degree without specifying any start or end year. Additionally, they have obtained various certifications including being a Google Certified Project Manager in June 2021, a Notary Public in October 2019 from the State of Michigan, and a Licensed Real Estate Agent from the State of Michigan in July 2014.