Pramod Thapa

Pramod Thapa is a Customer Support Associate at Playo since January 2023, responsible for addressing inbound customer queries and ensuring resolution through effective communication with internal teams and merchant partners. Previously, Pramod worked as a Graduate Engineering Trainee at NCC Urban Bangalore from February 2021 to December 2022, where responsibilities included maintaining progress reports and analyzing project drawings for subcontractors. Prior to that, Pramod served as a Business Development Executive at Justdial from November 2019 to January 2021, focusing on client meetings and providing business information for database management. Pramod holds a Bachelor of Engineering in Civil Engineering from Sai Vidya Institute of Technology, completed in July 2019.