Alison Shafer

Alison Shafer is a seasoned customer success and client services professional with extensive experience in managing client relationships and enhancing service delivery. Currently serving as a Customer Success Manager at PlayPlay since November 2020, Alison previously held key positions at BlueStripe, where responsibilities included overseeing major client partnerships, developing service standards, and coordinating product enhancements. Other roles include Student Services Coordinator, where Alison organized significant international student events and built partnerships for exclusive client benefits, and Community Manager for ÉCU - The European Independent Film Festival, focusing on intern recruitment and festival logistics. Alison's career also features content management and social media coordination roles at Go Find It Technologies and the Consulate General of France in Los Angeles. Educational qualifications include a Master’s Degree in International Media from Université Paris 8 and a Bachelor’s Degree in French Language and Literature from California State University, Long Beach.