Nathalie Isken

Nathalie Isken has a diverse work experience in the hospitality industry. Nathalie started their career in 2009 as an apprentice at the Grand Hotel Esplanade in Berlin, where they gained expertise in the hotel industry. From 2012 to 2015, they worked at the Sheraton Berlin Grand Hotel Esplanade as a Chef de Rang, overseeing all restaurant operations and ensuring customer satisfaction. During this time, they also completed an internship in hotel and tourism management.

In 2017, Nathalie ventured into entrepreneurship and founded their own restaurant, Cachondeo UG, in Berlin, where they served as the Founder and Restaurant Manager. Nathalie successfully managed the business until 2019.

Following their entrepreneurial experience, Nathalie joined the Reethi Beach Resort in 2019 as a Reservations Assistant, where they handled reservations and assisted guests with their inquiries.

In 2020, Nathalie joined Plentific, where they have held multiple roles. Nathalie started as a Customer Service Executive and later became a Customer Success Manager, responsible for ensuring customer satisfaction and managing client accounts. Currently, they serve as a Contractor Account Manager.

Overall, Nathalie Isken has a strong background in hospitality, with experience in management, customer service, and entrepreneurship.

Nathalie Isken attended HWTK Berlin, iba University of Cooperative Education (Berlin, DE) from 2012 to 2015, where they obtained a Bachelor of Arts degree in business administration with a focus on hotel and tourism management. In 2015, they also completed the German Trainer Aptitude Regulation AEVO – Ausbildereignungsverordnung IHK at IHK Berlin. Prior to that, from 2009 to 2011, Nathalie completed an apprenticeship as a Hotelfachfrau IHK (Hotel Industry Expert) at IHK Berlin.