Kirsty Jagielko

Kirsty Jagielko has a strong background in marketing and customer engagement. Kirsty is currently working as the Marketing Director at Plumm, a position they have held since 2022. Before that, they worked at Cigna Europe for several years in various roles. From 2020 to 2022, they served as the Head of Customer Engagement Marketing, where they led a remote-based team to deliver personalized customer communications and drive growth. Prior to that, from 2018 to 2020, they were the UK Head of Marketing, responsible for marketing strategy and planning for medical, dental, and digital health solutions. Kirsty also has extensive experience at Cigna UK HealthCare Benefits, where they held positions such as Head of Marketing and Head of Propositions. In these roles, they led teams in marketing planning and implementation, managed product development, and coordinated clinical strategies. Kirsty brings a wealth of marketing expertise and a proven track record of driving growth and improving customer experience.

Kirsty Jagielko has a BA in Arts & Social Sciences with a focus on Psychology from the University of Strathclyde. Kirsty also has a Post Graduate Diploma in Human Resource Management from Glasgow Caledonian University. Additionally, they obtained a Professional Diploma in Marketing from the International Correspondence School. In 2018-2019, Kirsty earned a Certificate in Digital Marketing from Squared Online, specializing in Digital Marketing. In terms of additional certifications, they have a HubSpot Marketing Software certification from HubSpot Academy, which they obtained in June 2023. Kirsty is also a CIM MCIM Member, which they achieved in March 2021 through CIM | The Chartered Institute of Marketing.