Marco Aguiar Pereira is a seasoned professional with extensive experience in customer service and social media analysis. Currently serving as a Consultor de Atendimento ao Cliente and Analista de Mídias Sociais at Pluris Mídia since June 2022, Marco has previously held positions including Custumer Advisor at Concentrix, where responsibilities included managing complex situations related to metal sales for Gerdau, and Analista de Processos at Indra, focusing on financial processes for iFood's business partners. Earlier roles include assisting with judicial processes for a major technology firm at Marcelo Tostes Advogados and providing administrative audit support for Samsung at Sfera Bpo Sistemas e Serviços Administrativos. Marco holds degrees in Financial Management and Business Administration from Centro Universitário Católico Italo Brasileiro and Universidade Paulista.
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