Howard Goldberg

Howard Goldberg has extensive work experience in the customer solutions and service industry. Howard started their career at Boston Financial Data Services, where they managed various responsibilities for direct and advisor-sold clients. Howard then moved on to T. Rowe Price, where they served as an Assistant Vice President in Transfer Agent Operations. Goldberg later joined Putnam Investments, where they rose through the ranks and managed multi-site operations. Howard also worked at Fidelity Investments as a Senior Vice President, overseeing operations and contact center activities. Goldberg has also held leadership positions at Capgemini, Esurance, Plymouth Rock Assurance, and Waste Management, where they led customer solutions and experience initiatives. Overall, Goldberg's experience spans over several decades and demonstrates their expertise in customer service, operations management, and process improvement.

Howard Goldberg holds a Bachelor of Science (BS) degree from UMass Boston. In addition, they have obtained several certifications from LinkedIn, including "Communicating with Empathy," "Managing Customer Expectations for Managers," "Root Cause Analysis: Getting to the Root of Business Problems," and "Teamwork Essentials: Stand Out as a Valuable Team Member." These certifications were obtained in 2023.