Rachel Mansfield

Rachel Mansfield is a Market Insights Senior Manager at Point B since June 2010, where expertise includes launching and overseeing a Market Insights function focusing on voice of customer research and competitive intelligence. Prior experience at Point B includes roles as Sales Insights Manager, Collective Intelligence Manager, and Knowledge Librarian, contributing to improved client engagement data quality, knowledge management, and competitive intelligence systems. Previous positions at McKinsey & Company, Rodale, Jobson Publishing, and Peppers & Rogers Group reflect a strong background in research, data analysis, and knowledge sharing, supporting diverse internal and external clients. Educational qualifications include a BA in History with East Asian Studies from New York University and an MSIS in Library & Information Services from the University at Albany.