Matthew Dodd

Matthew Dodd is a seasoned professional with extensive experience in customer service, logistics, and operations management. Currently serving as a Service Dispatcher at Point Monitor Corporation since April 2022, Matthew coordinates multiple departments to ensure job completion and monitors field technicians for efficiency. Previous roles include Owner at Queen Chili, Logistics Operations at River City Rush Delivery Inc, and Delivery Service Coordinator at Transmark Cartage Services. As a Customer Service Supervisor at Securus Payments, Matthew designed programs to streamline customer data and supervised a team in technical support. Other notable positions include Customer Service Lead at Merchant Services, Inc., Donations Coordinator at Habitat for Humanity, and Member Services Attendant at Clear Member Services. Matthew holds a Bachelor's degree in Small Business Administration/Management from Independence University, earned between 2017 and 2021.