Tarvia Henry currently serves as Manager Partnerships at Points, a Plusgrade company, where responsibilities include relationship management. Previously, Tarvia held the position of Support Manager for Points Travel, overseeing 3rd party customer care vendor operations and an in-house team. Prior to this, Tarvia worked at Booking.com as a Team Lead, providing training and leadership to ensure performance metrics were met. Earlier experiences include serving as a Claims Specialist at Highland Transport, a Warranty Specialist at Volkswagen and Audi, and a Team Manager and Claims Adjuster at TD Insurance, accumulating extensive expertise in claims processing, customer service, and team management. Tarvia holds an education from Centennial College.
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