Thabo Molotlhanyi

Thabo Molotlhanyi has a diverse work experience that spans several roles and industries. Thabo is currently employed at Poka Inc. as a Customer Success Manager, a position they have held since 2022. Prior to this, they worked at Shoplogix - A Constellation Software Inc. Company from 2016 to 2022. During their time at Shoplogix, they held multiple roles including Senior Customer Success Manager, Customer Success/Implementations Manager, and Applications/Solutions Engineer. In these roles, Thabo was responsible for managing customer relationships, ensuring product adoption, providing technical support, and tailoring software configurations to meet client needs.

Before joining Shoplogix, Thabo worked at The Home Depot Canada as a Merchandise Project Associate from 2015 to 2016. In this role, they managed multiple projects, applied engineering skills, and successfully completed projects in various store departments. Thabo also worked as an Engineering Intern at INVISTA in 2014.

Overall, Thabo's work experience showcases their expertise in customer success management, technical support, project management, and engineering.

Thabo Molotlhanyi pursued their Bachelor's Degree in Chemical Engineering from McMaster University, starting in 2010 and completing their studies in 2015. In addition to their formal education, Thabo has also obtained various certifications to enhance their skill set. These include "Value Realization Best Practices for Customer Success Management" from LinkedIn in December 2022, "Customer Success for Impact" from Winning by Design in July 2022, "Lean Six Sigma Green Belt Training and Certification" from GoLeanSixSigma.com in November 2019, and "Business Analyst and Project Manager Collaboration" from LinkedIn in October 2019. Thabo has also acquired the certification of "Project Management Essentials Certified" from the Management and Strategy Institute. Thabo has not provided specific information regarding the month and year of obtaining this certification. Additionally, Thabo has obtained the WHMIS certification, but no specific details about the institution or when it was obtained are available.