Kim Liikala

Kim Liikala has a Bachelor of Arts (B.A.) in Communications from Washington State University. They have a strong background in project management and content development, working for companies such as Microsoft Corp., T-Mobile, Esterline, and currently, The Pokémon Company International. In their current role, they serve as a Senior Sales Operations Associate, providing operational support to the International Sales team to ensure the accurate and timely delivery of products to achieve sales goals. Additionally, they have experience in managing internal and external communications projects, developing customer-facing product support content, and deploying content enhancements to increase customer satisfaction scores.