Diana Yemets

Diana Yemets is an experienced professional specializing in customer support and team management. Currently serving as the Head of Customer Support at Poklyk since February 2024, Diana has previously held key roles, including Environment Concept Art Team Manager at Room 8 Studio and Customer Care Team Lead at Wix.com, where responsibilities included managing remote teams, performance analysis, and process improvement. With a solid foundation in quality assurance from a role at an undisclosed company and earlier experience in customer service management at Jooble and Ubisoft, Diana possesses a comprehensive skill set in client relations and operational leadership. Educational qualifications include a Bachelor's degree in Philology from Kherson State University.