Febi Fitahr

Febi Fitahr is a skilled professional with extensive experience in customer experience and operational roles across various industries. Currently serving as a B2B Aftersales Specialist at Polibeli, responsibilities include addressing aftersales inquiries from customers and the sales team. Prior to this, Febi held positions as a CX & Operations Specialist at Pintu, a CX & Logistic Specialist at Style Theory, a Digital Rights Management & KOL Specialist at Collab Asia, Inc., a Global Customer Experience Specialist at zenrooms, and a Corporate Action Associate at Citi. Early career experience includes roles at Otoritas Jasa Keuangan and SBN & Partners. Febi holds a Bachelor of Laws (LL.B.) degree in Corporate and Banking Law from President University.