Anna Burek

Anna Burek is an accomplished professional with extensive experience in customer support and research. Currently serving as the Head of Customer Support at Clue by Biowink since July 2022, Anna leads a team dedicated to assisting over 10 million users of an FDA-approved medical device. Concurrently, Anna is a researcher at Polska Akademia Nauk, focusing on bilingual (Polish-German) families. Previous roles include Head of Customer Experience at Piavita, where Anna organized operational processes and enhanced customer engagement, and Customer Success Manager at Finiata, providing support and facilitating communication between support and product teams. Anna's diverse background also includes marketing and journalistic experiences across multiple organizations. Educational qualifications include a PhD in Polish Philology from the University of Ostrava and ongoing postgraduate studies in Psychology of Business at Wyższa Szkoła Biznesu - National Louis University.