Shelley Burrell

Shelley Burrell is an experienced professional in customer support and operations management, currently serving as the Director of Customer Support at Poll Everywhere since April 2021, following a previous role as Manager of Customer Support. Prior experience includes serving as Customer Support Manager at Loqate, where Shelley established the customer support team and processes, and as Customer Service and Support Manager at iBeat, where a customer service team was built to support a medical smartwatch device. Shelley's earlier roles encompass Terminal Operations Manager at Covenant Aviation Security, overseeing security operations at San Francisco International Airport, Data Operations Manager at Autodaq, building the customer support team for an online car sales platform, and Technical Support Analyst at Oracle, providing internal technical support and earning recognition as a Next Generation Leader.