Erika Degregori

Erika Degregori is an experienced professional with a strong background in customer support and administrative roles within the hospitality and service industries. Currently serving as a Carrier Support Representative at PortPro since July 2020, Erika is responsible for responding to product requests and ensuring excellent customer service. Previously, Erika worked as an Administrative Sales Assistant at Barceló Hotel Group from April 2015 to September 2020, coordinating administrative duties and client interactions, and also held the position of Guest Service Assistant Manager, assisting with guest accommodations and services. Erika's career began at Costa Crociere S.p.A., where from June 2008 to April 2013, Erika worked as a Maitre D’ Assistant, overseeing staff assignments and resolving guest concerns efficiently.