Nadia H.

Nadia H. is an experienced Information Technology Support Specialist currently working at Positive Impact Health Centers, where responsibilities include providing first-level IT support for hardware and software, managing IT support tickets, and overseeing equipment inventory and configuration. Previously, Nadia held the role of Security Operations Center Analyst at Cyvergance.AI, Inc., focusing on log analysis, incident monitoring, and risk management. Prior experiences include a customer service role at CyberRisk Alliance during a cybersecurity summit, a mobile app developer internship with the City of Decatur, and training as an OutSystems Reactive Web Developer. Nadia holds a Bachelor's degree in Computer and Information Sciences with a focus on Cybersecurity from Georgia State University, alongside an Associate's degree in Business Administration and Management.