Kate Berwind is a seasoned professional with extensive experience in customer support and client relations, currently serving as Sr. Customer Support Manager at PowerPlan, Inc. since October 2021. Previously, Kate held roles at CINC Systems, NAVEX Global, The Network, and Timbervest, LLC, where responsibilities included managing customer service teams, enhancing operational efficiencies, and serving as the primary contact for key clients. Kate has a proven track record of developing processes to improve service quality, implementing client profitability models, and leading cross-functional projects to drive client satisfaction. Kate holds a BBA in Real Estate and an Associate of Science in Business Administration from Georgia State University.
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