Sally Newcomer

Principal Customer Success Manager at PPG Industries

Sally Newcomer is a seasoned professional in customer success and digital sales, currently serving as Principal Customer Success Manager at PPG since January 2022, where responsibilities include driving digital sales growth, overseeing customer success interns, analyzing KPIs, and enhancing the PPG Paints app in collaboration with cross-functional teams. Prior to this role, Sally worked at Microsoft from February 2016 to January 2022 as a Microsoft Specialist and Interim Project Manager, focusing on building relationships, managing projects, and supporting customer engagement. Sally's career began at GameStop from May 2008 to January 2016, where various management roles were held, establishing a strong foundation in operations and customer service. Sally holds a Master's degree in Business Administration from The University of Arizona Global Campus and a Bachelor's degree in Business Management and Marketing from Penn State Fayette.

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