Dustin Case

Dustin Case is an experienced customer service professional currently serving as a Customer Experience Representative at PASS Training & Compliance since August 2019, where responsibilities include addressing support-related issues for users of training software. Prior to this role, Dustin worked at Target from July 2015 to August 2019 in various positions including Cashier and Guest Service, assisting customers with product inquiries and returns. Earlier experience includes serving as a Student Bus Driver at Ball State University, where Dustin obtained a CDL Class B, and as a Shift Manager at McDonald's, focusing on leadership and employee training. Dustin holds a Bachelor of Arts in Telecommunications Media Sale and Promotion from Ball State University, earned between 2012 and 2018, and graduated with an Academic Honors Core40 Diploma from Muncie Central High School in 2012.