Khaoula Nejjari

Khaoula Nejjari currently serves as Senior E-commerce Customer Service for the EMEA region at Prada Group, where responsibilities include omnichannel client and order management across multiple luxury brands, ensuring high-level client experience, and achieving sales targets while providing support in four languages. Prior experience includes a role as Luxury E-commerce Customer Consultant at TFOUR HEROES S.R.L, focusing on order management and enhancing user experience, along with positions as Fashion & Luxury Client Advisor and Administrative Receptionist in various settings. Khaoula Nejjari holds a Master's degree in Marketing Management from Università degli Studi Niccolò Cusano and has studied Digital Marketing and Social Media Management as well as International Economics and Marketing.