Naressa C.

Naressa C. currently serves as Collections Manager at Prefera Finance Ltd., having progressed through roles including Collections Supervisor, Senior Collections Specialist, and Collections Specialist since November 2020. Previously, Naressa was a Customer Service Specialist for Partner Accounts at Booking.com, providing support on various complex issues. Earlier experience includes working at Scotiabank as a Late Stage Collection Agent managing third-party personnel for the sale of repossessed homes and as an Early-stage Collections Agent in a call center setting. Naressa also worked as a Call Center Agent at Digicel, assisting customers with inquiries related to their telecommunications services. Naressa holds a Bachelor of Science (BSc) in Human Ecology from the University of the West Indies, St. Augustine Campus.