Gerhard Pfeiffer is an experienced IT professional with a diverse background in customer support and incident management. Currently serving as an Incident Manager and ServiceDesk Support Specialist at prego services GmbH since December 2014, Gerhard has developed expertise in handling customer inquiries, providing assistance with standard IT applications, and maintaining comprehensive documentation in a service management tool. Previously, Gerhard held roles at Hays Temp GmbH, Praktiker Services GmbH, Allianz Deutschland AG, and several other companies, gaining valuable experience in technical support, project management, and customer service. Gerhard's educational background includes a Vordiplom in Environmental Business Administration / Environmental Law from Hochschule Trier and various qualifications obtained during service in the Bundeswehr.
Org chart
Sign up to view 3 direct reports
Get started
