Cory Piatz has extensive experience in IT service management and technical support, currently serving as Sr Manager, IT Service Management and Technical Support at Premera Blue Cross since August 2010. Responsibilities include leading teams focused on service improvement and enhancing the customer experience. Previous roles at Premera include Manager of IT Service Management, where oversight of team performance and operational goals was key, as well as roles in business implementation, claims, and operations team leadership. Prior experience includes positions at Peterson Family Chiropractic and The Everett Clinic, where Cory managed staff, processed claims, and facilitated process improvements. Educational background includes a diploma from Everett High School and ongoing studies for a Direct Transfer Degree in Arts and Sciences at Everett Community College.
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