Mashaura Joseph is an experienced professional with a diverse background in customer service, network management, and social training. Currently serving as Network Manager at Premierbet Limited since March 2021, Mashaura is responsible for report preparation and supervising paper roll distribution. Previously, at SPORTPESA LTD, Mashaura excelled as a Customer Service Specialist, managing calls and enhancing agent performance. Mashaura's career commenced at Vodacom Tanzania Plc as a Call Center Representative, where skills in customer communication were developed. Additionally, Mashaura worked as a Social Trainer at KAWIYE SOCIAL DEVELOPMENT FOUNDATION, focusing on community education regarding health and entrepreneurship. Early professional experience includes serving as a Tax Collector at NGS-NICHOLAUS GENERAL SUPPLY, honing cash management and complaint handling skills. Mashaura holds a Bachelor of Arts with Education degree from Dar es Salaam University College of Education, obtained in 2016.
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