Rose Marie Casimir

Rose Marie Casimir is a seasoned professional in customer service and product management, currently serving as the Customer Service & Experience Manager at ELEMT since May 2021 and as the Customer Support Manager at Prepay Nation since October 2016. Prior experience includes roles as Program Manager for Mobile Financial Services at Oberthur Technologies, where Rose Marie effectively enhanced Caribbean business revenue, and Regional Product Manager at LIME, overseeing prepaid product profitability across 13 Caribbean islands. Additional experience includes various managerial roles at Cable & Wireless, including Mobile Product Manager, Customer Service Manager, and Regional Call Centre Manager, emphasizing a focus on service quality and team performance. Rose Marie holds a Postgraduate MSc in Marketing from the University of Leicester, a Certificate in Project Management from the University of the West Indies, and multiple marketing qualifications from the Chartered Institute of Marketing.