Mel Hodges has extensive experience in technical support and systems administration, currently serving as a Senior Technical Support Analyst at Prestige Cruise Holdings since January 2007, where responsibilities expanded to include support for Oceania Cruises and the corporate headquarters in Miami. Prior to this role, Mel was a Senior Technical Support Analyst at Regent Seven Seas Cruises from January 2006 to January 2007, focusing on application support following the company's separation from Carlson Hospitality Worldwide. Mel's career began as a Senior Systems Administrator at Carlson Hospitality Worldwide Reservation Center, a position held from 1996 to 2006. Educational credentials include multiple degrees, such as a BA in Linguistics and History from The University of Kansas and extensive training in advanced network technologies, supplemented by certifications like MCP and MCSE.
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