Shayan A. has extensive experience in customer success and IT management, currently serving as Customer Success Team Lead for JavaScript Brands at Idera, Inc. since March 2018, overseeing products including Froala, FusionCharts, Sencha, and Lansa. Previously, Shayan held roles as Customer Success Manager for LANSA and Sencha, focusing on customer relationship management and product integration during acquisitions. Additionally, Shayan has been the Head of IT and Systems at Prestige Offshore Staffing Solutions since July 2020, enhancing IT policies and infrastructure. Previous experience includes IT Consultant responsibilities, managing network setups and configurations. Shayan holds a BS in Software Engineering from the National University of Modern Languages and is pursuing a Bachelor of Science in Electrical and Electronics Engineering at the International Islamic University, Islamabad.
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