Rich Long currently serves as Sr Manager of Strategic Business Planning at Priceline, focusing on Customer Care Operations and Corporate Travel Operations. Prior to this role, Long held various leadership positions including Exec Director of Client Success at FCR, where successful engagements led to $10M in new revenue. Experience spans various sectors, including technology and financial services, serving in significant roles at U.S. Bank, Symantec, Sitel, JDA Technical Services Group, Microsoft, and Stream International. Rich Long holds an MBA in Administrative Management and a BBA in Strategic Management and Marketing Management from the University of North Texas.
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