William Murray serves as the Eligibility QA Operations Lead at Collective Health since July 2021, focusing on the accurate development of automated file feeds. Prior to this role, William held multiple positions at Twitch, including Eligibility Analyst II and Eligibility Analyst I, while also working as an Affiliate. William has contributed as a Freelance Author for Prima Games since June 2015. At PlanSource, from July 2019 to July 2021, William worked as EDI Optimization Lead and EDI Optimization Coordinator, where responsibilities included documenting and optimizing EDI processes, managing QA processes, and training implementation. Additionally, William was an EDI Configuration Analyst at Vivint Smart Home and held various roles at Cinemark, including customer service and concessions.
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