Vanessa Marroquin

Call Center Specialist at Princeton Radiology

Vanessa Marroquin has extensive customer service experience, currently serving as a Call Center Specialist at Princeton Radiology since September 2019, where responsibilities include managing over 50 customer interactions daily and providing quality care, particularly for Spanish-speaking patients. Additionally, Vanessa held the role of Authorization Specialist, handling 20+ authorizations per day and effectively communicating with physician offices. Prior experience includes positions as a Shift Manager at Burger King and Default Loan Counselor at Cenlar FSB, where over 70 customer interactions per day were handled, providing guidance on loan mitigation. Vanessa's career began at McGrath's Pharmacy, working in various roles including Assistant Manager, with a strong emphasis on prescription management. Vanessa graduated from Seton Hall University in 2017.

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