Michael Maddison is a seasoned professional in client service and operations within the financial services sector, currently serving as a Senior Associate in Client Service at Principal Asset Management since June 2023. Previously, Michael held roles at Zettle by PayPal as a Client Onboarding Analyst, where responsibilities included enhanced customer due diligence and KYC processes, as well as providing training on financial crime risks. Michael's experience spans several firms including Dolfin, Falcon Private Ltd., and BNY Mellon | Pershing, where key achievements involved improving operational efficiency, managing risk compliance, and enhancing client experiences through streamlined onboarding and offboarding processes. Michael holds a Bachelor of Arts in Economics from the University of Reading and has a foundational education from Southend High School for Boys.
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