Jéssica Rufino

Jéssica Rufino is an experienced professional specializing in customer relationships and e-commerce support. Currently working as an Assistente de E-commerce at PRINCIPIA, Jéssica provides personalized assistance with product inquiries, purchases, and order tracking, while also moderating social media engagement. Previous experience includes a role as Atendente at Proxxima Telecom, focusing on customer service and problem resolution, and work as an SDR and business agent at Realize Eventos Cientificos E Editora, where Jéssica excelled in lead generation, CRM management, and B2B negotiation strategies. Jéssica holds a Bachelor's degree in Biology from Universidade Federal Rural de Pernambuco and is pursuing further education at Universidade Federal de Campina Grande.