Laarnie Kasing Hill

Laarnie Kasing Hill is a seasoned professional with extensive experience in customer service analysis and workforce management, currently serving as a Senior Customer Service Analyst at Priority Health since September 2017. Responsibilities include capacity planning, providing support for performance procedures, and collaborating with finance for demand forecasts. Previous roles include Customer Service Analyst at Priority Health, Workforce Team Lead at Global Payments, and Workforce Senior Associate at IBM Global Process Services, wherein expertise in forecasting, scheduling, and resource strategy development was demonstrated. Laarnie holds a Bachelor's degree in Business Management from Western Governors University and an Associate degree in Computer Studies, specializing in Airline Operations and Procedures, from Philippine State College of Aeronautics.