Kendra Gray

Kendra Gray is a skilled professional with extensive experience in customer service and healthcare administration. Currently serving as a Cash Posting Specialist at ProCare Pain Solutions since May 2019, Kendra previously worked as a Customer Experience Technician at Family Health Center, where responsibilities included assisting patients with check-ins and managing appointment scheduling. Earlier roles included a Phone Coordinator at Greenleaf Hospitality Group, where Kendra handled reservations and customer inquiries, and a Prior Authorization Representative/Subject Matter Expert at Express Scripts, overseeing inbound and outbound communications with healthcare providers. Kendra also served as a Medical Financial Counselor/Trainer at R1 RCM, providing financial guidance to patients. Kendra's educational background includes studies at Western Michigan University from 2010 to 2012.