Joya Ahmed is a seasoned professional with extensive experience in client success and project management. Currently serving as a Client Success Manager at Prodege, LLC since July 2021, Joya excels in advisory consulting, direct client engagement, and overcoming challenges related to DIY and API platforms. Previously, Joya held roles as a Project Manager and Associate Project Manager at Toluna Corporate, where responsibilities included overseeing large-scale projects and ensuring exceptional customer service. Joya's earlier positions include Customer Service Representative at British Airways, Fraud Analyst at Quatrro, and Patient Care Coordinator at Max Super Speciality Hospital, showcasing strong problem-solving skills and attention to detail in various customer-facing and analytical roles. Joya holds a Bachelor's degree in Hospital Management from West Bengal University of Technology.
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