Graham Reed

Graham Reed has a diverse range of work experience, demonstrating expertise in product operations, product management, and entrepreneurship. Graham has held leadership roles in various companies and organizations, including Cobalt, ProductOpsProfessional.org, Product Mind Community, Learnlight, Elite Mind Academy, SaferPlaces, Tucasi, Community Brands UK, Department for Education, and Follett.

At Cobalt, Graham served as the Head of Product Operations, leading and shaping the Product Operations team to support the Product Management function. Graham provided strategic support and guidance to the executive and product leadership teams. Graham also analyzed and identified areas for improvement in product processes, communication, organization, collaboration, and data-informed decision-making.

As the Founder of ProductOpsProfessional.org, Graham initiated conversations among Product Operations professionals to address issues of role alignment, scope, and understanding of the value of Product Operations.

Similarly, as the Founder of the Product Mind Community, Graham established a free community for product professionals to seek support and resources for mental health and well-being related to their job.

At Learnlight, Graham held roles as the Head of Product Operations and Head of Product Management. Graham built a new Product Operations team and analyzed areas for improvement within the product teams. Graham also led a team of product managers and designers responsible for multiple platforms and the development of new systems.

As the Co-Founder of Elite Mind Academy, Graham established a platform to support mental health and well-being professionals in running effective and profitable practices.

At SaferPlaces, Graham co-founded a personal safety app designed for lone and vulnerable workers, overseeing product, operations, and marketing.

During their time at Tucasi, Graham served as the Lead Product Manager, responsible for overall product management, strategic planning, stakeholder management, and team leadership for the School Cash Office and SCOPAY product suites.

At Community Brands UK, Graham started as the Group Head of Product, leading a team of product managers and focusing on agile methodologies and delivering value. Graham then became the Head of Product, working closely with sales and operations to improve products and processes. Graham was also responsible for data-driven decision-making and the eventual purchase of an analytics company.

Before joining Community Brands UK, Graham was a Product Manager at Groupcall, where they managed consumer products for schools and integrated them into the company's strategy.

Graham also worked as a Data Consultant at the Department for Education, supporting the development of a nationwide Data Exchange system for schools.

Prior to that, Graham held the position of Senior Product Consultant at Follett, where they played a crucial role in introducing the Aspen MIS platform to the UK market and achieving successful implementations in schools.

Overall, Graham Reed's work experience highlights their expertise in product operations, product management, entrepreneurship, and their commitment to supporting product professionals and mental health in the field.

Graham Reed obtained a BSc in Computer Science from The Open University, studying from 2004 to 2011. Additionally, they have obtained various certifications, including Generative AI Fundamentals, Generative AI: Attention Mechanism, Generative AI: Create Image Captioning Models, Generative AI: Encoder-Decoder Architecture, Generative AI: Generative AI Fundamentals, Generative AI: Introduction to Generative AI Studio, Generative AI: Introduction to Image Generation, Generative AI: Introduction to Large Language Models, Generative AI: Introduction to Responsible AI, Generative AI: Transformer Models and BERT Model, Google Workspace End User, Product-led Certification, Responsive PPM Certified (Level 1 - Professional), Confluence Fundamentals Badge, Jira Fundamentals Badge, Product Analytics Certification, ClickUp Expert Certificate, ClickUp Intermediate Certificate, ClickUp Novice Certificate, and Preventing Discrimination & Harassment: Global Manager V4.01.