JC

Justin Coker

Director Of Server Operations at Professional Civil Process

Justin Coker started their work experience at Professional Civil Process in 2003 as a Call Center Operator, where they entered information from inbound calls accurately and efficiently. Justin then became the Customer Service Manager in 2005, responsible for managing the department and handling client relations. In 2008, they transitioned to the role of Call Center Manager, overseeing all aspects of Call Center operations. From 2011 to 2014, Justin served as Assistant Director of Server Operations, managing Server Supervisors and ensuring legal and client requirements were met. Justin then took on the role of Assistant Director of Server Operations/Quality Assurance Manager, spearheading the creation of the Quality Assurance department and implementing new strategies to address compliance issues. In 2016, Justin briefly worked as a Sales Representative, taking on the challenge of meeting industry leaders in the legal arena. Finally, they became the Director of Server Operations, responsible for managing server operations and ensuring smooth procedures.

Justin Coker attended Austin Community College, where they studied Business, Management, Marketing, and Related Support Services. Prior to that, they attended Lake Travis High School, although the specific field of study is unknown. There is no information available regarding the start or end years for either educational institution.

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