Justin Shaw

Justin Shaw is an experienced Service Manager at Professional Computer Concepts, Inc. since July 2015, where responsibilities include designing and maintaining policies and procedures to ensure superior service delivery while leading a dedicated team of technicians. Prior to this role, Justin served as an IT Consultant at TriHex IT from 2006 to July 2015, providing a range of services including new computer installations, upgrades, and spyware/virus removal for both businesses and homes. Additionally, Justin gained experience as a Global NetOps Support Center Technician at X2nSat from May 2009 to July 2010, where duties involved handling support calls and monitoring network status for VSAT and dial-up customers.