Konrad Walicki

Konrad Walicki has a diverse work experience spanning several companies and roles. Konrad started their career as a Global IT Service Desk Intern at DSV - Global Transport and Logistics in 2015. Konrad then progressed to become a Global IT Service Desk Support, where they supported users worldwide and was responsible for dispatching IT tickets to appropriate support groups. Konrad also gained experience as an Incident Analyst/Senior Service Desk Specialist, where they resolved escalated or SLA-breaching incidents and provided guidance to the service desk team.

In 2016, Konrad joined DSV - Global Transport and Logistics as a Junior Business Intelligence and Support Specialist. Here, they worked as a developer and provided 3rd level application support for the International Qlikview Development team. Konrad was involved in gathering requirements, developing Qlikview reports and dashboards, and providing training for end users.

Konrad then moved to Lingaro in 2019, where they held the role of Profisee Developer, BA & BI Consultant. Konrad worked on project basis as a member of various agile international teams. Konrad'smain responsibilities included co-leading Profisee MDM projects, gathering and verifying requirements, leading demonstration sessions and workshops, developing BI dashboards, and creating development and analysis documentation.

In 2021, Konrad joined Profisee as a Technical Partner Manager. Konrad later transitioned to the role of Partner Account Manager and Presales Engineer. Konrad'sresponsibilities included managing technical partnerships, providing presales support, and collaborating with clients on a daily basis.

Additionally, Konrad had brief stints at NEORIS and MOTORTECH GmbH, where they held the roles of Business Analyst and Research and Development Internship, respectively.

Overall, Konrad has a diverse background in IT support, business intelligence, and consulting, with a focus on customer satisfaction and project delivery.

Konrad Walicki pursued their education at the Polish-Japanese Academy of Information Technology from 2011 to 2017, specializing in the field of study of Informatyka. During their academic journey, they obtained various certifications to enhance their professional skills. These certifications include Advanced Connector Development, Certified Profisee Administrator, and Certified Profisee Developer, all obtained from Profisee in February 2020. Additionally, they also acquired the Advanced Data Analysis certification from Cognity Szkolenia in November 2017, and the ITIL certification from APMG International in June 2016. It is worth noting that they have a certification from HDI, but further details regarding the institution and the date of acquisition were not provided.